Answers your calls
Answers in your company's name, by your rules.
AI Front Desk · for the trades
Your front desk answers while you're on the job.
Meet Ava, the AI front desk for your trade business. She picks up, takes the caller's details and books the job.
Ava, our AI front desk, is available 24 hours a day
Built for local businesses
HVACPlumbingElectrical & garage doorRoofingAuto repair
A missed call doesn't have to be a lost job.
Without Ava
Missed call → Voicemail → Lost job
With Ava
Missed call → Ava → Job booked
Flip the switch
Same call. Two outcomes.
Voicemail
Ava
VoicemailThe phone rings, the caller hangs up and the job is lost.
AvaThe phone rings, Ava answers, takes the details and books the job.
Stop letting calls slip through the cracks.
We set up, train and look after an AI front desk that answers your phones while you're on the job. You don't need any tech skills. You get a simple portal where you can see every call and message.
AI Front Desk · what it does
An AI receptionist on your phones. Far fewer missed chances.
Books appointments
Books the time the caller picks on your connected calendar, when that time is open.
Takes messages
Captures the caller's name, phone and the job details for your team.
After hours
Answers on your schedule. Rare outages can happen.
Client portal
Every call and summary in one place.
Missed-call follow-up Planned
Planned: follow-up for callers you missed.
Lead follow-up Planned
Planned: reminders for leads who haven't booked.
Review requests Planned
Planned: a review request after each job.
How it works
Three steps. Simple by design.
- 01
A call comes in
A customer calls while you're on a job.
- 02
Ava answers
Your AI assistant answers and takes the details.
- 03
You see it in the portal
A summary lands in your portal.
Call to booked
From first ring to booked.
Ring
A customer calls while you are on a job.
Ava answers
She says she is an automated assistant and asks how she can help.
Details captured
She takes the caller's name, phone and the job details.
Booked
The time the caller picks goes on your connected calendar, when that time is open.
Sample call
Pick your trade. Watch a call.
Sample callSample, fictional business
Sample call with an AI voice, AI receptionist side only, fictional HVAC business. Not a real customer call.
- AI receptionistThanks for calling Apex Air. This is Ava, the team's AI assistant.
- AI receptionistThis call may be recorded. How can I help you today?
- Caller audio not included in this sample. The caller says the AC stopped working and it's really hot.
- AI receptionistSorry to hear that. I can get a technician out to take a look. Can I get your name?
- AI receptionistThanks, Jordan. And what's the address?
- AI receptionistUnderstood. I have tomorrow from 8 to 10 AM, or 1 to 3 PM. Which works better?
- AI receptionistYou're booked for tomorrow, 8 to 10 AM. Is this the best number to reach you?
- AI receptionistAll set, Jordan. The technician will call this number before heading over. Anything else I can help with?
- AI receptionistYou're welcome. Stay cool, and have a good day.
- After the call: summary sent to the owner · Job booked · sample call
Sample call with AI voices for the front desk and the caller, fictional plumbing business. Not a real customer call.
- AvaHi, thanks for calling Brightwater Plumbing! I'm Ava, the AI front desk. What can I do for you?
- SamHey. My kitchen faucet's been dripping for a week, and it's driving me nuts.
- AvaHa, I bet. Let's get that fixed. Who am I speaking with?
- SamSam Rivera.
- AvaNice to meet you, Sam. Is it just the faucet, or is water pooling under the sink too?
- SamJust the faucet, I think.
- AvaGood. And what's the best number for you?
- SamFive five five, zero one eight eight.
- AvaFive five five, zero one eight eight. Perfect. I can book you Thursday morning or Friday morning. Both are open.
- SamThursday works.
- AvaDone, you're booked for Thursday morning. The team will call you shortly to confirm it. I've saved your name, number and the faucet details for the team. Anything else?
- SamNope, that's great. Thanks!
- AvaAnytime, Sam. Enjoy the quiet!
Recordings are for the HVAC and plumbing samples only. This trade shows a scripted transcript.
- AvaThanks for calling Apex Air. This is Ava, the team's automated assistant. This call may be recorded.
- CallerMy AC stopped working and it's really hot.
- AvaI can get a technician out. Can I get your name and phone number?
- CallerIt's Jordan.
- AvaThanks, Jordan. I can book tomorrow morning. Does that work?
- CallerYes, thanks.
- AvaBooked for tomorrow morning. Your team has the details.
Job ticketSample
- Job
- AC not cooling
- Urgency
- High
- Name
- Jordan
- Phone
- Captured
- Booked
- Tomorrow morning
Sample call, fictional business, scripted. No real caller; the number in the plumbing call is made up. The HVAC and plumbing recordings are made with AI voices for fictional businesses. They are not live calls.
Industries
5:01pm
When the office closes, your assistant can keep answering calls, following the schedule and rules you set.
Your portal
What you see after a call.
| Caller | Reason | When | Status |
|---|---|---|---|
| Jordan | AC not cooling | Tomorrow 8 to 10 AM | Booked |
| Sample caller | Leaking faucet | Thursday 1 to 3 PM | Booked |
| Sample caller | Quote for new roof | Details taken | New |
Call summary
Jordan called about an AC that stopped working. Ava booked a technician for tomorrow, 8 to 10 AM, and took the caller's name and phone number.
RecordingDetailsExample portal view
Calls arrive as job cards.
- JordanAC not coolingBookedTomorrow morning
- Sample callerLeaking sinkBookedThursday afternoon
- Sample callerRoof quoteNewDetails taken
- Sample callerOutlets not workingBookedFriday morning
Call summarySample
Jordan called about an AC that stopped working. Ava booked a technician for tomorrow morning and took the caller's name and phone number.
- Call answered
- Details captured
- Booked on your calendar
Built for the businesses that keep towns running.
You're on a roof, under a sink or out on a job. Solid Cloud AI is the teammate who picks up, writes it down and makes sure the customer hears back.
Set up for you.
We set it up with you, and we confirm your timeline when you book your demo. You approve how your assistant sounds and what it's allowed to do.
Book a demo →- 01
We learn your business
We learn your services, prices and how you like calls handled.
- 02
We build & train
Your AI Front Desk is set up with your details and connected to your phone number and, where supported, your calendar or booking tool.
- 03
You test it
Call it, try to trip it up. We adjust until you're happy.
- 04
Go live & track
Switch it on and watch calls and messages in your Solid Cloud portal.
Live AI chat
Try our AI assistant.
Ask about our services, prices or how setup works. This website assistant is an AI that answers from our own site info.
You’ll be talking to Ava, an AI receptionist. Calls are recorded. Max 5 minutes.
This is a live call in your browser. Your browser will ask to use your microphone; allow it to talk to Ava. Ava answers for Solid Cloud AI as a demo, so don’t share private details.
Connecting… 00:00 / 05:00
You’re talking to Ava, an AI receptionist. The call ends on its own at 5 minutes.
What missed calls cost
Run your own numbers.
Pick your trade and move the sliders. The starting values are examples, not a promise of results.
Example week
A week of jobs, booked by Ava.
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| Morning | Booked by Ava | Booked by Ava | Booked by Ava | Booked by Ava | |||
| Midday | Booked by Ava | Booked by Ava | Booked by Ava | ||||
| Afternoon | Booked by Ava | Booked by Ava | Booked by Ava | Booked by Ava |
Booked by Ava Free. Example week with sample data, fictional business.
Pricing
One simple plan. No surprises.
Setup by our team and your Solid Cloud client portal are included.
Best for owner-operators
AI Front Desk
$297/mo
$497 one-time setup
7-day free trial: no card needed, and it doesn't turn into a paid plan on its own.
For owner-operators who miss calls on the job.
- Answers your calls
- Books the time the caller picks on your connected calendar, when that time is open
- Takes messages
- Answers when your team can't
- Client portal with call summaries
- Missed-call follow-up Planned
- Lead follow-up Planned
- Review requests Planned
Plus phone usage where applicable
What happens next
You book a demo. We set it up with you, test it, then go live.
Good questions.
Will callers know it's AI?
Yes. Ava introduces herself as an automated assistant.
Can Ava book into my calendar?
Yes. Ava books the time the caller picks on your connected calendar, when that time is open.
How much does it cost?
AI Front Desk is $297/mo plus a $497 one-time setup fee, plus phone usage where applicable. See pricing.
How do I start?
Book a 20-minute demo or email support@solidcloud.ai. We set it up with you.
Do I need new software?
No new tools to learn. We use your existing phone number and website, and connect to your calendar. You just log in to a simple portal on your phone or computer.
Is there a free trial?
Yes. AI Front Desk comes with a 7-day free trial: no card needed, and it doesn't turn into a paid plan on its own. Book a demo to start one.
Can I cancel? What about refunds?
Cancellation and refund terms are set in your service agreement. Ask us when you book your demo and we'll go through them with you before you sign anything.
How many voice minutes are included?
Included usage is set in your service agreement. Ask us when you book your demo and we'll go through it with you.
Let your phone answer itself.
Book a 20-minute demo and hear an AI receptionist handle a call for a business like yours.
Call: (949) 776-8767
Ava, our AI assistant, answers this number.